HELLO
Monograms
Personalise your notebook cover with a custom embossing. Heat-pressed right here in studio, a subtle monogram is the perfect finishing touch to your collection.
Our craft, up close.
Shipping
Dispatch
Please check the Black Friday Production Schedule for your current dispatch estimate. You can find this above as well as noted during checkout.
Order tracking
Australian orders are sent via Australia Post and can take 2-7 days.
International orders are sent DHL+ and usually take 3-5 days.
Your shipment notification email will provide you with a tracking ID. You can also log into your account at any time to check your order progress.
We strongly recommend keeping an eye on your parcel tracking and getting in touch if you notice anything abnormal about its progress.
Get in touch
You can reach out to us for recommendations, support or concerns at any time by emailing support@creatorsfriend.com.au
FAQs
Taxes and Duties
Domestic
All prices shown include a 10% Australian Goods and Services tax.
International
We are super lucky that Australia operates under free trade agreements with many countries, however countries that are not covered by an FTA may charge tariffs on low value imports.
As of August 19, 2024, all taxes and duties will be calculated and collected at checkout on your behalf to avoid any surprise customs bills.
Manufacturing and Sustainability
All of our notebooks are printed on uncoated, acid-free, pulp-free, and 100% FSC certified paper.
Our Notebook Folios are designed and assembled in our Australian studio using materials ethically sourced both locally and overseas.
All of our manufacturing partners are ISO14001 certified, 100% FSC certified, and members of AMFORI, the leading association for sustainable trade, and have been independently audited to ensure they meet fair, safe and healthy working conditions.
For more on our sustainability practices you can visit our sustainability page here.
Refunds and Returns
If you’re not satisfied with your product you can return within 90 days for a full refund.